What this website collects, which is almost nothing, and what the laboratory holds separately from it.
In short. This website sets no cookies, runs no analytics, and carries no tracking or advertising scripts. It builds no profile of you. Separately, the laboratory holds business records about its clients and their goods, and those are confidential and are not shared with any company related to it.
Through this website. Effectively none. We operate no cookies, no analytics, no session recording, no advertising pixels, and no consent banner, because there is nothing to consent to. Our hosting provider keeps ordinary server logs, meaning IP address, page requested, browser type and timestamp, for security and troubleshooting. We do not use those logs to identify individuals.
When you contact us. The contact form composes a message inside your own email program. This website never receives or stores what you type into it. If you send the message, we then hold whatever you chose to include, as we would any correspondence.
When you verify a report. The report number you enter is looked up and the result displayed. Report numbers are not connected to you, and we keep no record of who searched for what.
As a client of the laboratory. Opening an account means giving us business and identity information: legal entity details, tax identification, beneficial ownership, identification documents for the people who control the business, authorized contacts, references, and insurance details. Submitting goods creates records of the articles, their custody history, and the grades issued.
We do not use personal information for advertising, and we do not sell or share it for targeted advertising as those terms are used under United States state privacy laws.
The commitment that matters most here: submission records, grades, and client identities are confidential to the laboratory and are not shared with any company under common ownership with it. Your parcel is not market intelligence. This is set out under Standards & Disclosure and it is a term of every client account.
We disclose information only: to service providers who host our systems or carry insured shipments, and only so far as needed to do that work; where required by law, subpoena, or a lawful request from a public authority; to sanctions screening providers as part of client due diligence; and to professional advisers under a duty of confidence.
We use none. No first-party or third-party cookies are set by this site, no analytics or session-replay tool runs on it, and no advertising network receives anything about your visit. There is consequently no cookie banner and no preferences to manage. If this ever changes, this section changes first and the date below is updated.
Links to other websites are not endorsements, and we are not responsible for how those sites handle your information.
We use administrative, technical and physical safeguards appropriate to the sensitivity of what we hold, including encrypted connections to this site, access limited to people who need it, and physical security for goods and paper records. No method of transmission or storage is completely secure, and we do not claim otherwise. If a breach affects your information we will notify you and any regulator as the law requires.
IGML provides services to businesses in the jewelry trade. This site is not directed to children, and we do not knowingly collect information from anyone under 18. If you believe a child has given us information, write to us and we will delete it.
Subject to the exceptions the law allows, you may ask us to: confirm what we hold about you; give you a copy; correct anything inaccurate; delete anything we are not obliged to keep; restrict or object to certain processing; and withdraw consent where processing rests on consent. Exercising these rights costs nothing and we will not treat you differently for asking.
Note one limit that follows from what a laboratory is: we cannot delete an issued report or its registry record on request. The value of a report to the person holding the stone depends on it not being removable by the person who submitted it.
Residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Virginia, Utah, Texas and others, have rights to access, correct, delete and port personal information, and to opt out of its sale, sharing, or use for targeted advertising and certain profiling. We do not sell or share personal information, do not use it for targeted advertising, and do not carry out automated decision-making that produces legal effects. There is accordingly nothing to opt out of, but the access, correction and deletion rights apply and are exercised as described below. California residents may also designate an authorized agent, and we will require proof of that authorization.
Write to intake@igml.org stating what you want. We may need to verify your identity, or your authority to act for a client business, before acting. We respond within 45 days and will tell you if we need a single further 45 days. Please do not include sensitive personal information in your first message.
This notice, the website, and any dispute or claim arising out of or relating to either of them, whether in contract, tort, statute or otherwise, are governed by the laws of the State of New York, without regard to its conflict of law provisions.
Any action, suit, or proceeding arising out of or relating to this notice or your use of this website shall be brought and resolved exclusively in the state or federal courts located in New York County, New York. By accessing this website you consent to the personal jurisdiction of those courts, waive any objection that they are an inconvenient forum, and agree not to commence proceedings elsewhere.
If any provision of this notice is held unenforceable, that provision is severed and the remaining provisions continue in full force.
IGML is based in the United States and information is processed there. If you contact us from the European Economic Area, the United Kingdom or Switzerland, our legal bases for processing are: performance of a contract, for client accounts and grading work; legal obligation, for due diligence and record keeping; legitimate interests, for security and correspondence; and consent where we ask for it. You have the rights described above and may also complain to your national supervisory authority. Where we transfer information from those regions we rely on Standard Contractual Clauses or another lawful mechanism.
If this notice changes we update the date below rather than revise it silently. Material changes will be flagged on this page.
Write to intake@igml.org. A copy of this notice is available in an alternative format on request.
Last updated 11 August 2026.